Hello! I’m Kim Bilella, a former Internal Audit Manager turned UX Researcher and Designer. As an Internal Audit Manager, I created comprehensive audit plans based on risk assessments, company priorities, and regulatory requirements.  I had clients in various industries ranging from Medical Device Implants to Oil and Gas. My key role involved evaluating an organization’s internal control systems to ensure they were effective in mitigating financial, operational, and compliance risks. I worked closely with external auditors and client’s c-suite to understand business processes and provide recommendations that were compliant and improved efficiency for my client. 

Transitioning from Internal Audit to UX might seem like a big shift, but there are many transferable skills that are quite beneficial.  My biggest strength is attention to detail. I’ve applied my expertise in data analysis, problem-solving, and user-centered design to meet user needs while ensuring alignment with business objectives and compliance requirements. The idea of designing experiences that not only make businesses more effective but also enhance the everyday lives of users is deeply rewarding.

Outside of work, I teach barre classes, play a lot of Pickleball (it’s addicting I can’t help it!), attend too many concerts with my friends, and consider myself a potato connoisseur. I can’t wait to connect with you!